Teddy Swims fans ‘scammed’ by fake tickets as hundreds turn up for gig
They were turned away at the door.
Teddy Swims fans were left devastated after being turned away at the last minute, despite having purchased tickets from Viagogo.
The 32-year-old singer is currently touring Europe for his I’ve Tried Everything But Therapy album with UK dates next month.
Instead of hearing the Lose Control hitmaker perform live in Amsterdam, hundreds were left standing outside the Ziggo Dome with fake tickets.
Surprised fans were turned down at the door on February 22 after reportedly purchasing tickets which were a ‘scam’.
‘We got scammed big time,’ wrote hlbrn_ on TikTok, sharing a video of a huge queue outside the venue.
She said: ‘This whole queue of people is not the queue for Teddy Swims, it’s the queue of all the people who have bought tickets on Viagogo who have now lost their money.’
@hlbrn_Please do NOT BUY tickets for an event through @viagogo !!!! #scam #viagogo #teddyswims Unfortunately we won’t be seeing @Teddy Swims tonight as planned… and no immediate remedy, no immediate reimbursement, no complaint procedure either ???? sorry dad, we’ll see him another time ????❤️ @Ziggo Dome @Ticketmaster @TicketSwap @Amsterdam @Amsterdam Activities #ziggodomeamsterdam
♬ original sound – amy ✨⛱️Her video panned around the outside of the Ziggo Dome, showing scammed fans waiting around or leaving after being disappointed.
Viagogo is a second-hand sale website where those who no longer need or want their tickets can resell directly to other fans, with the company taking a commission.
However, it has come under fire recently as scalpers become a huge problem for music lovers trying to get to gigs.
Extortionately inflated prices have become a common sight on the platform and for tickets that are face value, it is potluck whether they are real or not.
The UK government is even trying to put restrictions in place over third-party resellers, following in Canada and Australia’s shoes to de-incentivise this scammer’s paradise.
Viagogo insists it is a safe selling platform and is attempting to cull scammers, however, fans at Teddy Swims disagree.
Teddy’s Amsterdam gig was completely sold out (Picture: Hollandse Hoogte/Shutterstock)In her video, hlbrn_, claimed the site had been ‘selling tickets they were not authorised to sell’ which left fans in the lurch.
Those waiting outside attempted to get their ticket swapped for a valid entry but were rejected as the show was completely sold out.
‘I think Viagogo has a responsibility to compensate people who have been really let down tonight,’ said one fan waiting outside the venue. ‘I also think that Teddy Swims’ reputation shouldn’t be damaged by the mismanagement of Viagogo.
‘If you just look at the line, there’s a lot of really unhappy people tonight so that’s a real shame.’
In another video, the original poster clarified that some fans with Viagogo tickets did manage to enter the venue and they had used the site before for gigs with no issues.
Viagogo is a re-sale site that allows fans – and scammers – to flog unwanted tickets (Picture: Hollandse Hoogte/Shutterstock)Viagogo’s website states its policy requires ‘sellers to only list valid tickets’ and to ‘provide accurate information in the ticket listing’.
However, it does not state sellers have to prove at any point their ticket is a valid one before flogging it to an unsuspecting fan. Much of the investigative side appears to land at the fans’ feet.
The website adds they will ‘step in to obtain the correct tickets from the seller, or offer you replacement tickets or a full refund. If the seller cannot provide the correct tickets, their account will be charged and/or suspended to protect marketplace quality.’
Metro also reached out to Viagogo, Teddy Swims, and Ziggo Dome for comment.
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